• Top quality programs run by leading practitioners both HR professionals & Occupational and Industrial Psychologists.
• Receive excellent reviews. They are updated in response to client needs and significant professional developments.
• Can lead to recognized qualifications, giving participants professional recognition, as well as the skill development arising from the programme.
• Are delivered by a dedicated training and development team who are acknowledged as leading practitioners in their field. Tutors have a range of commercial experience across all industry sectors, supported by academic qualifications.
• Can be tailored and run as in-company programmes, providing a flexible, cost-effective option where clients have a number of delegates requiring training.
• Are supported by on-going support and advice, either face-to-face or from our dedicated SHL telephone 'Helpline' service.

Public courses are held throughout the year at the Etisalat Academy Premises in Dubai, and at a variety of regional venues. Most courses are offered at residential and non-residential prices.

All of our courses are available as in-company options. An in-company environment offers the opportunity to enhance the course content with the integration of wider organizational issues and initiatives.

We will design programmes to suit your needs. Any aspect of our courses can be adapted and we are particularly experienced in tailoring programmes to take account of delegates' experience, abilities group size and in meeting the needs of international organizations.

We can also offer a combination of distance learning and course work.

Psychological assessment and psychometric testing has established an excellent track record in predicting who will be good at doing what, providing a platform of detailed, objective information enabling informed decisions about people to be made.

The assessment tools and techniques are simple in concept but are, in fact, very powerful and scientifically constructed instruments. To ensure that they are used in an appropriate way to the benefit of applicants, employees and organizations alike it is essential that all who use them are trained in their use. There are two routes to accreditation - professional and practitioner, and two levels of qualification:

• Level 1 which provides eligibility for BPS Certificate of Competence in Occupational Testing Level A
• Level 2 which provides eligibility for BPS Certificate of Competence in Occupational Testing Level B (Intermediate)

Selection decisions whether for recruitment, development, promotion or succession planning are probably the most important decisions an organization makes. While tests, questionnaires and simulation exercises provide a wealth of information to enable more accurate decisions about people to be made, it is essential that their use is incorporated into a seamless multi-method process:

• Competency Design
• Assessment & Development Centre
• Assessor Training
• Selection Interviewing Skills
• Competency Based Interviewing
  

The development and retention of employees is a key organizational imperative. To enable client organizations to gain full benefit from the wealth of information captured from the use of psychological and psychometric assessment, we provides a range of programmes for HR professionals and line managers covering the essential HR agenda:

• Managing Diversity
• 360 Facilitation
• Coaching Skills
• Managing Careers
• Consultancy Skills
• Managing Performance
• Effective Influencing